プライバシーポリシー

This Privacy Policy describes how Koe no Hibiki Vocal Studio collects, uses, and protects your personal information when you use our site or services. We are committed to protecting your privacy and handling your information in a transparent manner, in accordance with applicable data protection laws.

1. Information We Collect

When you use our online platform or services, we may collect various types of information, including:

Personal Identifiers: Such as your name.

Contact Information: Information needed to communicate with you.

Payment Information: Details necessary to process transactions for services.

Service Information: Details about the services you inquire about or enroll in, such as lesson preferences, skill levels, or performance goals.

Communication Information: Records of your communication with us.

Technical Information: Information about your device and how you interact with our site, such as IP address, browser type, and usage data.

Other Information: Any other information you choose to provide to us.

We collect this information when you register for lessons or workshops, sign up for services, contact us, or use our online platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Managing Services: To deliver the vocal lessons, coaching, workshops, studio rentals, and other services you request, manage your bookings and accounts, and process payments.

Communication: To respond to your inquiries, send you information about your services, and provide updates.

Improving Our Services: To understand how our services are used and to develop and improve our offerings.

Marketing and Promotional Purposes: To send you information about new services, special offers, or events that may be of interest to you, where permitted by law and in accordance with your preferences.

Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our services and users.

We do not sell your personal information.

3. Legal Basis for Processing

We process your personal information based on several legal grounds, including:

Necessity for Contract: Processing is necessary to perform the contract for the services you have requested.

Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving services, marketing (where appropriate), and fraud prevention, provided these interests do not override your fundamental rights and freedoms.

Consent: Where you have given clear consent for us to process your personal information for a specific purpose.

Legal Obligation: Processing is necessary to comply with a legal obligation.

To exercise any of these rights, please contact us using the details provided below.

4. Sharing Your Information

We may share your personal information with third parties in limited circumstances:

Service Providers: We may share information with third-party vendors and service providers who perform functions on our behalf, such as payment processing, website hosting, and IT services. These providers are obligated to protect your information.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal processes or protect our rights or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell your personal information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of information and the purpose of processing.

6. Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

Right to Access: Request a copy of the personal information we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete information.

Right to Erasure: Request the deletion of your personal information under certain conditions.

Right to Restrict Processing: Request the limitation of processing your personal information under certain conditions.

Right to Object to Processing: Object to the processing of your personal information under certain conditions.

Right to Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and have it transmitted to another controller under certain conditions.

Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

9. Links to Other Websites

Our service may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by writing to us at the following address:

Koe no Hibiki Vocal Studio
Shibuya Building, 3F,
2-10-5, Dogenzaka,
Shibuya, Tokyo,
150-0043
Japan

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates.